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Cookie Policy for Fenster Glazing & Locks Ltd.

Introduction

This Cookie Policy refers to cookies used in websites operated by Fenster Glazing & Locks Ltd.

What Are Cookies?

Cookies are tiny files that are downloaded to your computer, to improve your experience when using a website. As is common practice with almost all professional websites this site uses cookies. This page describes what information they gather, how we use it and why we sometimes need to store these cookies.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

There may be the capability to create an account on this website. If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Third Party Cookies and Remarketing

In some special cases we also use cookies provided by trusted third parties. The following section details some common third party cookies you might encounter through this site.

Google Analytics: Our website uses Google Analytics, one of the most popular and trusted analytics solutions, to help us to understand how people use our website. It does this by tracking such information as how long people spend on our website, the pages they visit, the website that referred them to our website and other aggregate data. We do this so that we can make improvements to our website and provide a better user experience and more engaging content.

Google AdWords: We may use Google AdWords remarketing which allows us to reach people who have been on our website, and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google Display Network or Google search results. Google AdWords uses cookies in order to show ads based on your past visits to websites to provide relevant ads for products and services of interest to you.

You can adjust your settings and also opt out of Google’s use of AdWords cookies by visiting Google’s Ads Settings.

Google AdSense: We may use the Google AdSense service to serve advertising. The Google AdSense service uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. You can adjust your settings and also opt out of Google’s use of AdSense cookies by visiting Google’s Ads Settings.

Facebook Pixel: This involves incorporating a tracking pixel (Facebook Pixel) in the head section of our website, which marks website visitors and recognises them the next time they visit the social network. The pixel uses browser information, visited websites and a hashed Facebook ID of the website user. This makes it possible for us to employ retargeting, i.e. to show you relevant Facebook ads about products or services of interest to you.

If you do not wish the Facebook pixel to use your information in this way, it is possible to opt-out of this and many other third-party cookies by following this link to the ‘Your Ad Choices’ website.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site and so we understand which optimisations our users appreciate the most.

We may sell products via our website and it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track.

We may use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

We may use several partners to advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work social media sites such as Facebook and Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Fenster Glazing & Locks Ltd’s Cookie Policy 10/05/21

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Excellent
Based on 67 reviews
Heather Scott
Heather Scott
2024-04-27
This is the second set of windows we’ve had fitted by Fenster. They are brilliant at every stage and I would highly recommend them. The staff are friendly and professional, they got the job done quickly and well, we’re very pleased with both sets of windows they fitted and would definitely use them again.
Dan Alger
Dan Alger
2024-03-13
I contacted Fenster last week to see if they could help me. My French doors were failing to lock meaning we couldn’t leave the house. They sent Ben out the next morning who replaced the mechanism and also adjusted the door, closing up an annoying gap that’s been there for years. I wouldn’t hesitate to recommend Fenster to friends and family, a really helpful and efficient company.
Alison Budd
Alison Budd
2024-02-29
We couldn't be more delighted with the professional service we received from Fenster Glazing. Nick turned up on time for the initial visit/quote which was fair and reasonable. After accepting the quote a survey was was carried out. The installers arrived on time and were polite and friendly. They covered everything up and left everything clean and tidy. After installation Perry called to check we were happy with the service. The quality of the french doors and windows installed were outstanding. We have no problem recommending this company. We would rate Service, installation and aftercare as 5 star.
NightWatch
NightWatch
2024-01-30
I live in Milton Keynes, I contacted Fenster Glazing for an uPVC replacement door. From the beginning to the end, they conducted professional communication, from sales to the technicians coming to replace the door everything was perfect. I had a draught issue with my door and it is resolved now. I want to mention that I am also happy with the quality of the material of the door. I am hoping to have the same quality of service in the future if anything comes up—special thanks to Perry for dealing with everything. Ben
CMH Yoga
CMH Yoga
2024-01-29
Highly recommended. I wanted a very specific style of doors to fit into our 1930s front porch. Fenster designed them, advised on colour & finish and they have produced exactly what I was looking for. The fitters were very polite and made sure everything was to my standards, and no mess left.
Chris Pike
Chris Pike
2024-01-25
Great company. Very friendly, helpful. The work was completed to a very high standard, at a very reasonable cost, and I would highly recommend them.
Martin Cassin
Martin Cassin
2024-01-15
Used Fenster glazing to replace two large panes of glass in our conservatory. Everything so Easy from obtaining a quote from Fenster to agreeing installation date and completing installation, polite, professional installation staff, very happy with service from start to finish

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